Return Policy.
At Malizuri, we want you to love your purchase! Here’s a friendly reminder of our return policy:
30-Day Return Policy: You have 30 days from the date you receive your item to request a return.
Eligibility: Items must be unworn, unused, with tags, in original packaging, and accompanied by a receipt or proof of purchase.
Start a Return: To initiate a return, please contact us at mali.zuri@yahoo.com. We’ll provide a return shipping label and instructions.
Damaged or Incorrect Items: If your order arrives damaged or incorrect, please reach out right away so we can make it right!
Important Notes:
Some items are non-returnable, including perishable goods, custom products, personal care items, sale items, and gift cards.
For exchanges, return your item and place a new order for the desired product.
EU Customers: You have a 14-day cooling-off period to return items in the same condition as received.
Refunds:Once we receive and inspect your return, we’ll notify you about your refund status. If approved, you’ll receive your refund within 10 business days.
If you have any questions, feel free to contact us at mali.zuri@yahoo.com. Thank you for shopping with us!